About

Designing at the intersection of people, systems, and meaningful outcomes.

Born in Chicago, raised in Taiwan, and now back in Chicago, I started my career in advertising but quickly realized I was more drawn to solving complex problems than managing logistics. That led me to pivot into UX and earn a Master’s in Human-Computer Interaction, where I built a foundation in user research, systems thinking, and interaction design.

Over the past 9 years, I’ve led platform redesigns, built design systems from the ground up, and mentored designers in large, matrixed organizations. I bring structure to ambiguity and push for clarity without losing sight of nuance.

Outside of work, I draw inspiration from the things I love most—architecture, sci-fi, interior design, and food. I see food and design as sharing the same principle: thoughtfulness in every detail. The best meals and the best products both come from caring about how people will experience them. Whether I’m exploring a new restaurant, sketching furniture with my husband, or shaping digital platforms, I carry the same belief that design should make people feel cared for.

Work
Experience

Fifth Third Bank

2020 – Present

AVP, Senior Product Designer

CME Group

2020

Senior UX Designer

United Airlines

2019 – 2020

Senior UX Designer

Walgreens

2018 – 2019

UX Designer

AbelsonTaylor

2016 – 2018

UX Designer

VSA Partners

2016

Freelance UX Designer

Education

DePaul University

Chicago, USA

Master of Human-Computer Interaction

Akita International University

Japan

Global Business Program (as Exchange Student)

Yuan-Ze University

Taiwan

Bachelor of Foreign Languages and Applied Linguistics

"Hanna is a fantastic designer with great attention to detail in all things experience, architecture and interaction design. With such a wide range of skills, she can jump right in and help lead teams to create unified strategic visions in partnership with product, business, engineering and users.

I learned so much during my time working with Hanna and am consistently impressed by her aptitude for design!"

“Hanna reported to me as a lead UX designer for over a year, and I can’t say enough about her talent and leadership.

Hanna was able to quickly spring into action and become an essential part of our team right away. She was able to learn a complicated product, and begin delivering valuable product design and strategy... Perhaps most importantly, Hanna always treated her business and technical counterparts with respect and a positive attitude. Hanna treats teamwork as a top priority, and was able to effectively collaborate with a large, diverse, and distributed team...

“Hanna is an incredibly talented UX designer. Her work was thorough and she was able to execute in a fast-paced environment.

She was always open to new design ideas and really moved the creative process forward without taking things over or shutting down other collaborators. She partnered well with other designers, product managers, business analysts and developers in creating desktop and mobile solutions.

I am grateful to have worked with Hanna as a member of my team.”

"Hanna was always able to keep up in our fast paced environment and adapt her designs to frequently changing product requirements. Her work was well thought out, she truly keeps the entire customer journey into consideration when creating her designs.

When a design decision is unclear to someone, Hanna, does a great job at being able to explain her reasoning for why designs look and behave a certain way or why they followed a particular pattern. She treats all team members with respect and takes their feedback into consideration.